The Rise of Multimodal AI is Transforming Customer Experience and Business Growth

Multimodal AI

AI-powered virtual agents have come a long way—from basic chatbot interfaces to fully multimodal solutions capable of handling text, voice, and even video. This evolution is reshaping how businesses interact with customers, creating more seamless, intelligent, and engaging experiences across multiple channels. For industries that rely on high-touch customer interactions, multimodal AI presents an opportunity […]

10 Surprising Ways Generative AI is Elevating Customer Service in 2024

10 Surprising Ways Generative AI is Elevating Customer Service in 2024

Generative AI is more than just chatbots offering 24/7 support—it’s reshaping customer service in unexpected ways. Here are 10 less-discussed ways Generative AI is driving customer service innovation in 2024. 1. Hyper-Personalized Micro-Interactions What: Generative AI is taking personalization to a new level by crafting micro-interactions that go beyond basic recommendations. These are subtle, highly […]

Don’t Know the Difference Between AI Models? We’ve Got You Covered

The Difference Between AI Models

If you’re feeling a little lost trying to understand the difference between AI models, you’re not alone—and we’ve got you covered. In this guide, we’ll walk you through some of the most prominent Large Language Models (LLMs), how they work, and what sets them apart. While these models may seem wildly different at first glance, […]

OpenAI’s 01 Model: Transforming AI for SMBs

OpenAI's 01 model

OpenAI has once again pushed the boundaries of what artificial intelligence is capable of, releasing its latest model, 01. Known internally by codenames like “Strawberry” and “QAR,” this new addition to the family of language models represents a significant leap in reasoning capabilities. The release of Open AI’s 01 model has been highly anticipated, and […]

How AI is Transforming SMB Growth: Five Use Cases You Need to Know

AI is no longer a far-off concept for large enterprises, and small and medium-sized businesses (SMBs) are now beginning to tap into the power of AI. From automating customer service to personalizing marketing strategies, AI is helping SMBs streamline operations and grow like never before. If you’ve been wondering how AI could make a difference […]

7 Exciting Free Chatbot Alternatives to ChatGPT!

7 Exciting Free Chatbot Alternatives to ChatGPT

Chatbots are revolutionizing online interactions, and while ChatGPT is a standout choice, there’s a world of exciting free chatbot alternatives ready to make their mark. Think of it as a chatbot party with Claude, Pi, Perplexity, Meta AI, and more as the VIPs. Let’s take a lively tour of these chatbot stars and see why […]

AI Chat for Real Estate: Drive Property Sales and Attract Tenants with Seamless Engagement

AI-Powered Chat for Real Estate

Introduction Imagine a world where every inquiry—from potential buyers, tenants, or investors—is met with instant, personalized responses. A world where property listings are seamlessly matched to individual preferences, allowing real estate professionals to focus on building relationships rather than managing routine tasks. With bntr’s AI chat for real estate solutions, this vision is now a […]