1. Get the Chatbot Script

• Log into your bntr account.
• Obtain the HTML code by selecting ‘Get Embed Code’ on your chatbot, in the ‘My Chatbots’ section of your account.
• Copy the script based on how you will be displaying your chatbot; either in an iframe or floating at the bottom on your webpage.

2: Log in to Your Wix Account

• Open your web browser and go to Wix.
• Click on Sign In and enter your credentials to access your account.

3: Access Your Site’s Editor

• After logging in, select the site where you want to add the chatbot.
• Click on Edit Site to open the Wix Editor.

4: Go to the Tracking & Analytics Section

• In the Wix Editor, click on Settings in the left-hand menu.
• From the Settings menu, select Tracking & Analytics.

5: Add a New Custom Code

• In the Tracking & Analytics section, click on + New Tool and select Custom from the dropdown menu.
• In the Custom Code window, fill in the following details:
  • Name: Enter a name for your code (e.g., “Chatbot Script”).
  • Code snippet: Paste the script from step 1
• Add Code to Pages: Select All pages.
• Place Code in: Choose Head.

6: Apply and Save

• Click on Apply to add the script to your site.
• Return to the Wix Editor and click on Publish to make the changes live.

7: Preview Your Site

• After publishing, click on Preview to see how the chatbot appears on your site.
• Ensure that the chatbot is functioning as expected.

Troubleshooting

• If the chatbot does not appear, ensure the script is correctly pasted in the Custom Code window.
• Clear your browser cache and refresh the page.
• Make sure any ad-blockers or script blockers are disabled while testing.