The Rise of Multimodal AI is Transforming Customer Experience and Business Growth

AI-powered virtual agents have come a long way—from basic chatbot interfaces to fully multimodal solutions capable of handling text, voice, and even video. This evolution is reshaping how businesses interact with customers, creating more seamless, intelligent, and engaging experiences across multiple channels. For industries that rely on high-touch customer interactions, multimodal AI presents an opportunity […]
Empowering Australian Businesses with AI: How bntr Transforms SaaS, Tech, and Customer Support

AI Chat Solutions for Australian Businesses
Don’t Know the Difference Between AI Models? We’ve Got You Covered

If you’re feeling a little lost trying to understand the difference between AI models, you’re not alone—and we’ve got you covered. In this guide, we’ll walk you through some of the most prominent Large Language Models (LLMs), how they work, and what sets them apart. While these models may seem wildly different at first glance, […]
AI Chat for Real Estate: Drive Property Sales and Attract Tenants with Seamless Engagement

Introduction Imagine a world where every inquiry—from potential buyers, tenants, or investors—is met with instant, personalized responses. A world where property listings are seamlessly matched to individual preferences, allowing real estate professionals to focus on building relationships rather than managing routine tasks. With bntr’s AI chat for real estate solutions, this vision is now a […]
6 Reasons to Invest in AI Customer Service Automation with bntr

Customer service is evolving, and businesses that leverage AI customer service automation are leading the charge. At bntr, we believe in transforming how businesses interact with customers through innovative AI solutions. Here are six reasons why investing in bntr’s AI-powered customer service automation can elevate your business this year. 1. Deliver Instant, 24/7 Support with […]
How Small Businesses Can Automate Customer Support with AI

Customer support isn’t just about answering calls and emails anymore. Now, it’s about being there for your customers 24/7, delivering quick and efficient service. Enter AI chatbots – the game-changer for small businesses looking to save money and elevate their customer service. Why AI Chatbots? How Can Small Businesses Implement Chatbots? Real-World Examples Conclusion Integrating […]
The Evolution of Chatbots: From Rule-Based Systems to AI-Driven Interactions

Chatbots have significantly evolved since their inception. We explore rule based to Ai-Powered Chatbots.
How to Use AI in Customer Service: Implementing AI Tools for Improved Efficiency and Satisfaction

Welcome to the transformative world of Artificial Intelligence (AI) in customer service! Here at bntr, we understand that navigating the realm of AI technologies can seem overwhelming. This article aims to demystify AI and provide practical insights into how it can revolutionize your customer service operations, making the experience less daunting and more accessible. Key […]
Why Your Website Must Have a Chatbot: 5 Essential Benefits

Here are five compelling reasons why your website needs a chatbot.
What is a Chatbot? A 101 Guide to Using Chatbots

In an era where digital interaction is a fundamental part of everyday life, businesses are constantly seeking innovative ways to enhance customer engagement and streamline their operations. Enter the chatbot – a tool that has revolutionized the way companies interact with their customers. But what exactly is a chatbot, and how can it transform your […]